Check that HarbourMaster Is Running

HarbourMaster is a docked toolbar program that is launched when you run SHIPTide or SHIPCrane. It manages connections between your PC and one or more Serious modules. To see if HarbourMaster is running, make sure you've launched SHIPTide or SHIPCrane and then investigate your Windows toolbar. You might have to click the "up" button (1) to see all your docked programs, but somewhere in there you should see the (2) HarbourMaster's wheel like this:

Right click on that icon and a small menu pops up.. choose "Show/Hide" and up should pop the very techie HarbourMaster control panel. Under the "Tools/Module Control" menu it will bring up a screen something like this:

Of course, it probably won't show a module connected like this snapshot, otherwise you wouldn't be reading this... so if HarbourMaster is running, and no module is shown here, go to the next step in the troubleshooting.

Otherwise, if HarbourMaster is not running, we have to fix that or there's no way this is going to work.